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Terms of Service

Last updated September 22, 2026

Please read these terms before using Dexet. They are written to be readable. Where a part is in capitals, that is because the law expects those parts to stand out.

  1. The agreement
  2. Eligibility and your account
  3. What Dexet does
  4. Acceptable use
  5. Plans, billing and cancellation
  6. Your content
  7. AI output and data accuracy
  8. Third-party services
  9. Our property
  10. Suspension and termination
  11. Disclaimers
  12. Limitation of liability
  13. Indemnity
  14. Governing law
  15. Changes and contact

1. The agreement

These terms are an agreement between you and DEXET LLC (“Dexet”, “we”, “us”). They cover your use of joindexet.com, the Dexet app and the Dexet browser extension (together, the “Service”). By creating an account or using the Service, you agree to them. Our Privacy Policy explains how we handle personal information.

2. Eligibility and your account

You must be at least 18 to use Dexet. Give us accurate information, keep your login secure, and tell us if you think someone else has used your account. You are responsible for what happens under your account. An account is for one person; don’t share it or resell access to it.

3. What Dexet does

Dexet helps you find professionals, see what you have in common, draft personal emails, and send them from your own mailbox. You are the sender. Every email goes out from your account, under your name, after you approve it. Dexet does not send mail on your behalf without that approval.

4. Acceptable use

Dexet is for genuine, one-to-one outreach. You agree not to:

  • send spam, bulk or commercial marketing email, or messages that are harassing, threatening, deceptive or unlawful;
  • contact someone who has asked not to be contacted, or try to get around Dexet’s do-not-contact list, sending limits or other safeguards;
  • impersonate anyone, or misstate who you are or why you are writing;
  • copy, scrape, export or resell data from Dexet, or use it to build a list, database or competing product;
  • use information from Dexet for employment screening, credit, insurance, housing or any other decision about someone’s eligibility;
  • probe, overload or interfere with the Service, or access it except through the interfaces we provide.

You are responsible for the emails you send and for complying with the laws that apply to them.

5. Plans, billing and cancellation

The free plan lets you unlock up to 25 people over the life of your account. Paid plans are billed in advance through Stripe, at the price shown when you subscribe, and renew automatically at the end of each billing period until you cancel. Taxes may apply.

You can cancel any time from Settings. Cancelling stops the next renewal, and you keep paid access until the end of the period you have already paid for. Payments are non-refundable except where the law requires otherwise. If we change a price, we will tell you before it applies to your next renewal.

6. Your content

You own what you put into Dexet: your profile, résumé, drafts and messages. You give us permission to store and process it only to run the Service for you, as described in the Privacy Policy. You are responsible for having the right to upload it.

7. AI output and data accuracy

Dexet uses AI to draft emails and summarise information, and it builds professional profiles from public sources. AI output can be wrong, and professional information can be out of date or incomplete. For example, a work email may be inferred rather than confirmed, or someone may have changed jobs. Read every draft before you send it. You are responsible for what you send.

8. Third-party services

Dexet works with services we don’t control, such as Gmail, Outlook, Google, Microsoft and Stripe. Your use of them is governed by their own terms. We are not responsible for their availability or for what they do.

9. Our property

The Service, including its software, design and the data we have compiled, belongs to Dexet and its licensors. We give you a personal, non-transferable, revocable right to use it under these terms. Nothing else is licensed to you. If you send us feedback, we may use it without owing you anything.

10. Suspension and termination

You can stop using Dexet and delete your account at any time from Settings. We may suspend or close your account if you break these terms, if your use puts other people or the Service at risk, or if the law requires it. Where it is reasonable, we will tell you first. Sections 6, 7, 9 and 11 to 14 continue to apply after your account ends.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. WE DO NOT PROMISE THAT ANYONE WILL REPLY TO YOU, OR THAT USING DEXET WILL LEAD TO AN INTERVIEW, OFFER OR JOB.

12. Limitation of liability

TO THE EXTENT THE LAW ALLOWS, DEXET WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR OPPORTUNITIES. OUR TOTAL LIABILITY FOR ANY CLAIM ABOUT THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND US$50.

13. Indemnity

You agree to defend and indemnify Dexet against claims brought by third parties that arise from the messages you send, your content, or your breach of these terms.

14. Governing law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. Any dispute will be heard in the state or federal courts located in Michigan, and you and Dexet both consent to those courts’ jurisdiction.

15. Changes and contact

We may update these terms. When we do, we will change the date at the top, and for significant changes we will tell account holders by email or in the app before the change takes effect. Continuing to use Dexet after that means you accept the new terms. Questions: our contact form.

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